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FACT
Focus on Alternative and Complementary Therapies

The beliefs and experiences of users of complementary medicine

Cartwright T1, Torr R2
1Department of Psychology, University of Westminster, 309 Regent Street, London, W1B 2UW, UK
2Department of Psychology, University of Bath, UK

Objective

To explore the subjective experience of users of complementary medicine using an ideographic approach.

Materials and methods

In-depth interviews were conducted with 11 frequent users of complementary medicine. Interviews were audio-taped and transcribed verbatim. Interpretative phenomenological analysis (IPA) was employed to analyse transcripts for recurrent themes.

Results

The results indicated that complementary medicine served a variety of functions for these patients beyond the relief of symptoms. The practitioner–patient relationship was perceived as an important component of the therapeutic process, irrespective of the actual efficacy of the treatment itself. Complementary medicine also provided an important framework for making sense of illness, particularly through its holistic approach, which was seen to provide deeper level explanations of health and illness. Treatment was perceived as an important means of coping, not only in relation to health but also in dealing with wider life stressors. Participants reported changes in their relationship to self and others, particularly in terms of enhanced self/other awareness. All patients expressed some dissatisfaction with allopathic medicine but continued to use it alongside complementary therapies.

Conclusion

This exploratory study demonstrated how treatment was perceived as having a long-term impact on several different levels of patients’ lives. It is therefore important that these wider effects are taken into account when evaluating complementary medicine in order to reflect accurately patients’ experiences.

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