Frequently asked questions

Sub-sections

Using MedicinesComplete

1. How do I log out?
2. Can I log in with more than one account?
3. Can I download publication content?
4. Can I print a section of publication content?
5. Can I access search result pages without subscribing to the associated publication?
6. Can I subscribe to a publication when my trial account has expired?
7. Can I access publication content without having to log in?
8. Can I get a discount for multi-user subscriptions?
9. What has happened to the Frames display option?
10. I have changed my email address, how do I change my Personal account user name?

MedicinesComplete terminology

1. What is the difference between a subscription and a trial?
2. What is the difference between a Personal and a Multi-user account?
3. What is a concurrent user?

MedicinesComplete content

1. Who are the intended users of the site?
2. How frequently is MedicinesComplete updated?
3. How can I be sure that the information published on the site has been impartially researched?
4. Who owns MedicinesComplete?
5. Can I sign up for alerts when information relevant to my field of specialisation is updated?
6. How do I report what I believe is an error in some information I found on your site?
7. Can I search on a disease?
8. Is the search case-sensitive?
9. Can you suggest where else I could look for advice if MedicinesComplete doesn't provide the answer to my query?

MedicinesComplete technical requirements

1. What browser / operating system can be used with MedicinesComplete?
2. Does MedicinesComplete support Internet Explorer 7.0?
3. How do I contact your Technical Support department?
4. What are the differences between MedicinesComplete online and MedicinesComplete CD-ROM products?